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ilthautru

Can't log in to trial

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Posted (edited)

I can't seem to be able to log into the trial. When I do I get very weird errors whether I hit the top or bottom option on the left side of the launcher:

Top Option:

102058480_BlackScreenOption1.thumb.png.7ab4af6b1c7c9c067e418f484e0229a8.png

Bottom Option:

537180770_BlackScreenOption2.png.bc63b089651787ba4527ef57a848bb44.png

I am using SoftEther VPN to be on the safe side. Any idea on what's up?

Edited by ilthautru
Updated status with updated screenshots

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Here is what google translate spits out for those

Quote

Additional package for your environment
"Sleeping hero and allies in guidance"
It is not installed.
If you play as it is
As you can not enjoy some contents
Please be careful.
Continue to play the game by pressing the button>

 

Quote

In the game only with the game pad or the keyboard
You can select items and make decisions.
When you're ready to start
Press the "Enter" key on your phone
Please start the game.

First one just looks like it is telling you some content isn't available without the add-on versions. Second one looks like it is saying you need to use a keyboard or controller to play the game.

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For the top message you should just be able to press Enter to advance past that.  Are you getting hung up afterwards?

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The top message says V2 is not installed.  I don’t play on PC, so someone else might be able to chime in with where to get that, since I believe it is part of the trial nowadays.

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