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Passkill

I realy need Help with Dragon quest X

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Hey guys i am new her and i search now for 2 Days i buy Dragon quest on the Ps4 but i dont know there is a ip block i dont get it startet to get a vpn on my ps4 so i wanna buy this game on the pc, i try it aleardy to buy it on amazon but Amazon Bannd my Account -.-! I was in Amazon with a JApanese VPN

Hello,

We have removed your access to this account because we could not confirm your payment information. You will not be able to access your account or place orders with us until we confirm your information.

To resolve this issue, please send the following to our secure fax line (JP Domestic: 0120-914-004 / International: +81-3-6367-4007):

-- A copy of your statement for your VISA ending in 11, including the billing address.
-- Your name, phone number, and the email address registered to your Amazon.co.jp account.

We will convert your fax to a secure electronic image. To protect your information, we restrict access to your payment information to a team of account specialists.

Our Customer Service team can confirm that we sent this email, but they cannot view your fax or share more information about this issue.

You can expect a response from us within 24 hours of sending your fax.

We ask that you not open new accounts because any new order that you place may be delayed.

Sincerely,

I dont know why the bannd me  and i cant unbann it because i use fake adress fake phonnummber from tokyo because i dont know what i have to do should i try my real adress or not :( and the wanna to send them a Fax with my Adress and Creditcard were i regestird

Sorry for my bad english :)

Dou you know why the Bannd me?



 

Edited by Passkill

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It might be because you didn't have a Japanese credit card used. Did the money come out already? You can always purchase the game from the SE store for PC, http://store.jp.square-enix.com/item/SEDL_1036.html

 

The VPN into Amazon JP might also have set flags on the account. Companies and banks are very fast on blocking payments if they look suspicious(coming from overseas). I didn't put any address in Amazon JP because I was scared my bank would suspend my card :P

 

Hopefully you can still get a copy, I plan to buy the all in one edition from the SE store :). I also hope you haven't accidentally lost any money in the process from the Amazon JP, from the sounds of it I don't think you have.

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It might be because you didn't have a Japanese credit card used. Did the money come out already? You can always purchase the game from the SE store for PC, http://store.jp.square-enix.com/item/SEDL_1036.html

 

The VPN into Amazon JP might also have set flags on the account. Companies and banks are very fast on blocking payments if they look suspicious(coming from overseas). I didn't put any address in Amazon JP because I was scared my bank would suspend my card :P

 

Hopefully you can still get a copy, I plan to buy the all in one edition from the SE store :). I also hope you haven't accidentally lost any money in the process from the Amazon JP, from the sounds of it I don't think you have.

 

I mean when the Block my Account there is no Order more and when yes is this realy bullshit -.- From the e-store i have no plan to buy it

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It might be because you put in fake information. If it was a fake billing address, that's definitely not okay.

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