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Problem to start the game

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Hello, I bought DQX All in one package for Pc. I installed the game, created an account and registered the game.

 

I use VPN, but after log in, the game seems to start but this message appear:

 

Screenshot%20-%2009_08_2015%20%2C%2019_3

 

And after that the game quits.

 

I don't know japanese, so can anyone help me?

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I haven't played the game, but I do know some Japanese, perhaps I can help.

 

It says:

 

"[The sleeping hero and the guiding sworn friend] expansion pack is not installed.

 

Please note that you won't be able to enjoy the content of that expansion.

 

<Press any button to continue the game>"

 

Huh, seems like something is wrong, since the game doesn't recognize it has the expansion pack included. Try reinstalling the game and see if the problem persists.

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I haven't played the game, but I do know some Japanese, perhaps I can help.

 

It says:

 

"[The sleeping hero and the guiding sworn friend] expansion pack is not installed.

 

Please note that you won't be able to enjoy the content of that expansion.

 

<Press any button to continue the game>"

 

Huh, seems like something is wrong, since the game doesn't recognize it has the expansion pack included. Try reinstalling the game and see if the problem persists.

Thanks, that problem is solved.

 

That message doesn't appear anymore, but a new message do and the game quits again.

 

Screenshot%20-%2010_08_2015%20%2C%2013_4

Screenshot%20-%2010_08_2015%20%2C%2013_4

Screenshot%20-%2010_08_2015%20%2C%2013_4

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Alright, now it says something alongside these lines:

"You can't play in the Guest Mode, because there is no character created in your account.

Please refer to characters registered with this software or create a character from the beginning.

Log out to return to start-up launcher."

 

Guess it says to create a character before you play :).

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Alright, now it says something alongside these lines:

"You can't play in the Guest Mode, because there is no character created in your account.

Please refer to characters registered with this software or create a character from the beginning.

Log out to return to start-up launcher."

 

Guess it says to create a character before you play :).

Thank you.

 

Now I know what the problem is. In the launcher, instead of the offline button, appear this yellow message.

 

Screenshot%20-%2010_08_2015%20%2C%2016_0

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The message says "You can't play offline mode as the guest player".

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