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dragovrune

Please help! Trying to figuring out issue

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Not sure if it is okay to ask this kind of question here, but any guidance would be appreciated.

I have an original 3DS and it randomly produces a line down the middle of the top screen during gameplay(black line on white/light screen; noticable line on darker screen, does not have a particular color).

It seems to occur only during 3DS games (mostly seen from physical cartridge games and sometimes software; my download game "Shantae and the Pirate's Curse" never showed any signs although create Mii program has plenty times. Nor has virtual console downloads shown the line. I think the AR card reader game did cause the line as well). I do not remember seeing it happen when playing DS games either, though it might had done so with Dragon Quest IX.

The problem swapped with another dilemma I had, which was the hidge squeaking when opening the system (the squeak does not happen anymore). I had talked to a Nintendo Representative on if that allowed for repair, but they said not to worry about it then.

My warranty long expired at this point, but the line worries me. It does interfer when it shows up. However, I am concerned about sending it to Nintendo for two reasons. First is I really do not want to have a refurbished different system (I've taken care of mine, I do not want someone else's). The other is payment options Nintendo of America appears to only accept. I do not have a credit card. Do you think they take Visa Debit or even money order/check?

I have not talked recently with any Nintendo representative on the problem, so also ideas on particular wording for maybe a discounted repair would be valued as well (I have never had a repair needed so I was thinking of mentioning that....).

Anyway, I am not comfortable opening up the system on my own (I do not know what I be looking for), and I am not read for the New 3DS XL (it's large for my hands). Weak excuses...I know.

 

Any advice is appreciated. Thank you :upperslime:

Edited by dragovrune

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