Single Status Update
My um's computer is currently infected with Internet Security Pro 2013. I tried to remove it with all the recommended antivirus software, but the warnings still continue, and I am just about ready to give up on it. What shall I do?
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Download MalwareBytes Anti-Malware (preferably on another computer, and keep the infected one disconnected from the internet) and put it on a DVD, pop it into the infected computer, install, and run a scan. Keep the infected one off the internet so the virus can't update (if it's one that can do that) and so it can't upload personal info.
http://www.pchubs.com/blogs/internet-security-pro-2013-removal-process-remove-internetsecuritypro2013 - I used this process for a client's computer.
Those fake virus scanners trojan themselves back in every time you remove them, so make sure they're removed via safe mode. And remove the startup commands for it via MSConfig, you'll notice them easily enough in the Startup bar. Don't turn off anything else if you're not familiar with MSConfig.